Terms & Conditions

Terms & Conditions (Service)

Last updated: 2025-11-24

Welcome to Viorale (“we”, “us”, “our”). By accessing or using our website and services, you agree to these Terms & Conditions.

1. Service Overview

Viorale provides online retail services specializing in moissanite jewelry, allowing customers to browse, purchase, and receive products through our website. We may modify or discontinue any part of the service at any time without prior notice.

2. Eligibility

You must be at least 18 years old or have permission from a legal guardian to use our services.

3. Orders & Payments

All orders are subject to acceptance and availability. Payments are accepted via PayPal, Stripe, and major credit/debit cards. Prices may change without prior notice.

4. Shipping & Delivery

Shipping times vary depending on destination and shipping method. Viorale is not responsible for delays caused by customs, logistics carriers, weather, or force majeure events.

5. Returns & Refunds

All purchases are subject to Viorale’s Return & Refund Policy. Please refer to the policy page for full details.

6. Intellectual Property

All content on the Viorale website—including text, images, logos, and product designs—is owned or licensed by us. Unauthorized use is strictly prohibited.

7. User Responsibilities

You agree not to engage in fraudulent or abusive activities, use the website for illegal purposes, or attempt to interfere with or disrupt the website.

8. Limitation of Liability

Viorale is not liable for indirect, incidental, or consequential damages arising from the use of our services or products.

9. Privacy

Your use of our website is governed by Viorale’s Privacy Policy. Please review how we collect, use, and protect your information.

10. Changes to Terms

Viorale may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

11. Contact Us

For any questions regarding these Terms, please contact us via Email: support@viorale.com.

Governing Law

These Terms of Service and any separate agreements under which we provide you Services are governed by and construed in accordance with the law of Spain.

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Terms & Conditions